Omnisend Pro connects a WooCommerce store with email and SMS marketing. Customer, order, and product data sync with Omnisend for audience targeting and ecommerce reporting.

Build campaigns from store activity

Create email and SMS campaigns in a drag-and-drop editor with more than 250 ecommerce templates. Brand Assets can import store logos, colors, and fonts into emails and popups. Send campaigns immediately or schedule them, test subject lines, content, and designs, then review opens, clicks, and conversions. Campaign Booster can resend a campaign to non-openers with a new subject line.

Target audiences by behavior, demographics, purchase history, and other customer details. Campaigns can welcome subscribers, recover abandoned carts, promote products through upsells or cross-sells, and send win-back messages.

Automate customer journeys

Build no-code workflows in a visual editor to respond to sign-ups, form submissions, purchases, or inactivity. A workflow can combine email, SMS, and push notifications, with split paths, delays, conditional logic, and dynamic content. Show selected segments various product recommendations, prices, and messages.

SMS campaigns can send order confirmations, shipping updates, and promotions. Customizable opt-in forms collect phone numbers and consent. Create popups, flyouts, embedded forms, and landing pages, and use form submissions as workflow triggers or for segmentation. Forms AI Assistant can generate a form layout, copy, and design from a description on paid plans.

Review results and use AI tools

Dashboards use graphs, charts, and data widgets to display store activity. Omnisend Pro includes 18 months of revenue attribution history by campaign, automation, and channel. Reports show who opened or clicked and which activity generated sales, giving you behavior to use when refining audience segments.

Omnisend AI is available on every plan. It can help write email copy, subject lines, and preheaders; suggest grammar, tone, and style edits; build segments from a plain-language description; recommend products using browsing and purchase history; and group clients by recency, frequency, and spend.

Connect other tools

Omnisend works with more than 250 ecommerce tools, including Gorgias, Yotpo, Zapier, and ShipStation. Its listed ChatGPT and Claude connectors, along with its MCP server, can help draft campaigns, suggest segments, and answer questions about performance. Facebook and Google Ads synchronization can send contact data for targeted lookalike audiences.

Install and connect

1. Install the Omnisend extension for WooCommerce.
2. Confirm the requirements: PHP 7.4 or later, WordPress 4.7.0 or later, WooCommerce 6.0 or later, and an Omnisend account.
3. Follow the setup instructions to connect the store.
4. Configure forms, audiences, campaigns, and workflows from the Omnisend workspace.

Support is available through the knowledge base, email, and direct messages on the platform.