Trakoo Pro adds shipment tracking tools to WooCommerce, which is required. Store owners can manage tracking numbers and URLs for orders and items, then share shipment details with clients and connected services.

Set carriers and choose how to track

Choose from more than 80 common shipping carriers, disable carriers you do not use, or add custom carriers. Select a carrier when entering a tracking number and Trakoo Pro can generate its tracking URL. For an order with one tracking number at a time, manage tracking at the order level; the number and carrier are saved in order post meta for other integrations. For split shipments of the same item, assign a tracking number to each purchased quantity.

Update tracking across orders

Edit tracking for various orders from the order list or add numbers in bulk for orders with multiple items. For a CSV workflow, export selected orders, add tracking details to the file, then import it. Exports can be filtered by dates, order status, billing or shipping address, payment method, and shipping method, and you can choose which order fields to include.

Send shipment details to customers

Send a tracking email when a number is added, and tailor its subject, heading, and content. Shortcodes can show the customer name, order ID, and shipping information. Emails can show tracking for every item in the order. Tracking can also appear in WooCommerce order emails when the order status changes; you can set its position and use custom statuses from other extensions. Email settings can use carrier display names instead of real names, and support multilingual tracking content.

The SMS option can send a tracking URL when order tracking information changes. Its provider choices include Twilio, Nexmo, and Plivo. Customers can view tracking numbers in the order list and order details on the My Account page. Tracking can be searched by email, order ID, tracking number, or combinations of those fields. Default tracking information can be added to new orders to avoid an unavailable-tracking message before shipment details are entered.

Connect PayPal and tracking services

Trakoo Pro works with the WooCommerce PayPal Payments add-on, as well as additional PayPal add-ons and post meta keys used by integrations such as email designers and SMS plugins. Carrier names and tracking numbers can be added to PayPal transactions. The premium tracking-service options include TrackingMore, 17Track, EasyPost, AfterShip, and TrackTry; each requires a valid API.

Automate synchronization and order updates

Use the REST API to set and retrieve tracking numbers for an ERP integration. Webhooks can update tracking data and send customer emails when shipment statuses change, and scheduled synchronization can refresh tracking data for existing orders. Trakoo Pro can change an order’s status automatically when all its tracking numbers reach a delivered status. Shop managers can also be granted access to selected plugin settings.