Trustmarks shoppers can inspect

TrustedSite Certification Pro gives online businesses certifications and trustmarks to display across their sites. Shoppers can select the floating trustmark to open an on-website modal that lists the certifications earned and explains how the business earned them. The modal is available in 31 languages.

Site checks and certification access

Install the TrustedSite plugin, allow TrustedSite to check the site for security issues, and provide the information needed to verify key contact details. Passing these checks earns the first two certifications: Certified Secure and Verified Business. Certification Pro raises the visit limit and includes access to the service's full set of certifications and trustmarks.

Additional certifications

• Issue-Free Orders: Uses customer testimonials to show that the business consistently delivers outstanding service.
• Shopper Identity Protection: Provides clients with protection for 90 days after a purchase, including $100,000 in identity theft protection.
• Trusted Reviews: Displays reviews collected with ResellerRatings or Trustpilot.
• Data Protection: Shows users that login and checkout pages are secure.
• Spam-Free: Tells visitors that the business does not spam, with the stated aim of encouraging more email sign-ups.

Monthly visits and pricing

Pricing is based on usage and the number of visits received each month. A visit is counted when someone engages in a session during the month. The session cookie lasts 24 hours, and the monthly visit count resets at the beginning of each month. Account reporting shows how many visitors have seen the trustmark during the current month.

Upgrade and setup

To upgrade, log in to your TrustedSite account and select the Pro option. Account setup can be completed in a few minutes after the first payment. The existing trustmark code stays the same when you upgrade. Each additional trustmark needs its own code snippet, with instructions provided after the upgrade.

For initial setup, install the add-on, allow the security check, and provide information for contact verification. Once the required checks are passed, display the available certifications through the trustmark and use the account area to monitor monthly visits.

Plan terms and stated compliance information

TrustedSite says its paid plans include a 30-day money-back guarantee if there is no increase in conversions. It also says it uses Amazon Web Services as a CDN. Its stated compliance information references GDPR and the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks.