When an enquiry workflow fits

WISDM Product Enquiry Pro adds enquiry and quotation tools to WooCommerce stores where clients may need to discuss products before ordering. Shoppers can ask about one product or send a single request covering several products, which can suit bulk orders, larger purchases or product comparisons.

The workflow supports simple and variable products, including enquiries about specific variations. Customers can also request quotes and combine products instead of sending a separate request for each one.

Choose where enquiries appear

Add an Inquiry or Request a Quote button to product pages, the Shop page or archive pages. Set the button text to fit your process, with labels such as “Make an Inquiry,” “Request a Quote” or “Quote to Order.” If you use a page builder such as Elementor, you can place the button where it fits on the page.

Display controls let you choose whether the Inquiry button, Add to Cart button and pricing appear. These options can support catalog-style browsing when customers should enquire before purchasing.

Collect product selections and customer details

Use the built-in form builder to add fields for information relevant to your sales process. A mini-cart enquiry widget lets shoppers gather several products before sending a request, and customers may send a copy of their enquiry email to themselves.

Handle requests from the dashboard

View and manage incoming enquiries and quote requests in the WordPress dashboard. Your team can reply to enquiries or make PDF quotations there. Records can be filtered and exported to help review buyer demands and recurring product questions.

The workflow supports email notifications, with multiple recipient addresses available for incoming product enquiries or quotations. Messages can include the website name, product name, product URL, customer name and enquiry message. WhatsApp integration is also available for direct communication.

Optional AI BotKit assistant

The base add-on includes one-click access to the optional AI BotKit assistant. It can use site content to answer customer questions, work with WooCommerce products, pages and posts, capture and qualify leads, and send complex questions to the enquiry form. The enquiry and quotation functions work without the assistant, which operates under its own privacy terms.

Setup and language files

Install and activate WISDM Product Enquiry Pro in WordPress, then configure enquiry show, button styling, form fields, notification recipients and related options in the add-on settings. Add the button to a product or Shop page, choose its wording and visibility rules, and prepare the dashboard workflow for responding to requests.

The plugin is translation-ready, so language files can be created for local-language use. You can configure the optional AI BotKit assistant separately from the enquiry and quotation functions.