Chaty Pro is a floating contact widget for WordPress. Visitors can choose a messaging service or contact action and continue the conversation beyond your site. Separate widgets let you tailor those options to various pages and audiences.

Offer the right contact action

Messaging channels include WhatsApp, WhatsApp Business, Facebook Messenger, Viber, Slack, Telegram, Instagram Direct Messenger, TikTok, Line Messenger, and more than 20 chat options. Visitors can also use click-to-call, email, SMS, Google Maps, or Waze buttons. For supported live chat services, JavaScript can launch Chatway, Tawk.to, Tidio, Chatra, Formilla, Zoho, Zendesk, LiveChat, Crisp, Intercom, JivoChat, and Olark.

Chat agents let teams add multiple people to WhatsApp, Facebook Messenger, and other supported channels, so visitors can reach the relevant person. A contact form can send leads by email, connect with Mailchimp or Klaviyo, and use Google reCAPTCHA.

Personalize WhatsApp chat views

Use a regular WhatsApp or WhatsApp Business button, or show a popup styled like a WhatsApp chat window. Visitors can compose a message on your website, then continue in WhatsApp after sending it. Pro chat views support merge tags for the page title, URL, and WooCommerce product name, so popup text can reflect the page or product being viewed. You can also set a WhatsApp message and an email subject line in advance.

Set rules for each widget

Create separate widgets for pages, URLs, categories, products, or landing pages. WPML support helps configure different widgets for multilingual sites. Display controls include page and traffic source targeting, country rules, available days and hours, and date scheduling.

• Create or duplicate widgets and adjust their appearance with custom CSS.
• Blur the screen while chat icons are open or change the page title to draw attention to the chat buttons.
• Use Google Analytics support to track widget activity.

Set up the widget

Add Chaty Pro to WordPress and make a widget. Choose the channels to show and enter the relevant contact details, such as your WhatsApp number. Configure display rules, schedules, targeting, popup text, and integrations before placing the widget on your site.