Set order stages that match your process

Custom Order Status for WooCommerce Pro lets you create statuses for steps such as production, packing, dispatch, or pickup. Give each status its own label, slug, icon, and display color, and personalize WooCommerce's default order statuses to match the terms your team uses.

Automate status changes and payment processes

Create rules that move orders through your defined stages. Payment gateway-specific workflows let you set different order handling for particular payment methods, so each can follow an appropriate sequence after checkout.

Connect order stages to notifications and stock

Send SMS notifications for relevant order events, such as when an order reaches a preparation, shipping, or custom status. Email notifications can also be configured for administrators and customers when an order changes to a custom status.

Set stock levels to update based on custom order statuses. You can also choose which statuses allow customer cancellations, reflecting whether an order is still at a flexible stage or has moved further into fulfillment.

Example workflows

• Production: Track manufacturing steps and use rules to move orders between statuses.
• Warehouse: Separate preparation, packing, and dispatch stages, with stock updates tied to the workflow.
• Local pickup: Add a status such as Ready for Pickup and notify customers when an order reaches it.
• Payment handling: Give orders placed through different payment methods distinct processing workflows.

Set up the workflow

Install and activate the extension on a WordPress website with WooCommerce, then open its options in the dashboard. Create the statuses your process needs and configure their labels, slugs, icons, and colors. Next, set up automation rules, payment workflows, notifications, stock actions, and the statuses that allow cancellations. Test the workflow with an order before applying it broadly.