Joinchat adds a customizable floating contact button to WordPress. On mobile, it opens WhatsApp; on desktop, it launches WhatsApp Desktop or WhatsApp Web, where visitors can continue the conversation or scan a QR code. Visitors start the conversation, and a preloaded message can include context about the page or product they were viewing, including its price or discount.

Premium controls for visibility, channels and teams

Joinchat Premium lets you show or conceal the button for visitors in selected countries. These rules can suit regional campaigns, international stores and multilingual sites. The widget can also offer Telegram, Facebook Messenger, phone calls and other support channels alongside WhatsApp.

Multi-agent schedules help assign chats according to each agent’s working hours. You can set an alternative call to action for times when no agents are online.

Page-specific chat options

Adjust the WhatsApp number, call to action, start message and visibility for individual posts, pages, products and custom post types, as well as tag and category archive pages. A notification balloon can draw attention to the button. Rich Chat supports multiple bubbles with links, buttons, pictures or rotating text, and opt-in text can explain the conditions for contacting your business. You can require consent and disable contact until a user accepts.

For WooCommerce, set calls to action and start messages for shop and product pages, including products on sale. A WhatsApp contact button can appear beside Add to cart or in another selected position.

Chat Funnel and Joinchat AI

Chat Funnel guides visitors through conversational flows that can qualify and capture leads automatically. The flow can continue around the clock, including when nobody is at a desk.

Joinchat AI adds an agent trained on the FAQs and site content you provide. You define its tone and knowledge, and it can answer visitor questions based on that information.

Getting started

Install Joinchat on your WordPress site, configure the WhatsApp contact details and default call to action, then set the appearance and visibility rules. Add Premium controls such as country targeting, extra channels or agent schedules as needed. To use Joinchat AI, provide the relevant FAQs and website content, then define the agent’s tone and knowledge before making it available to visitors.