WhatsApp ordering on WooCommerce pages

Order On Mobile for WooCommerce Pro adds an “Order on WhatsApp” button to shop, single-product, product-details, and cart pages. Customers submit order information through WhatsApp. Store administrators select what the message contains and where the button appears, then manage follow-up from the WordPress administration area.

The WhatsApp route can sit alongside the standard WooCommerce process. Display rules can limit the button to selected pages, categories, products, or mobile devices.

Choose message content and order details

Set the button text and personalize the message sent with a customer’s order details. Select which available fields to include: product title, product ID, SKU, quantity, variations, price, product URL, order ID, order total, billing and shipping details, customer note, and estimated shipping cost from the cart page. Product variations are supported.

Custom message templates can also be used for automatic or manual order-status messages.

Control placement and show

• Show the button on shop, single-product, and cart pages, or use a shortcode to place it on a custom product page.
• Choose product categories where it appears and exclude selected products.
• Show the button only on mobile devices.
• Hide Add to Cart on product pages or Proceed to Checkout on the cart page.
• Display a three-character currency code or the WooCommerce currency symbol.
• Show a Contact Form 7 form on shop, product, and cart pages to collect customer information.

The form feature specifies Contact Form 7 support.

Automate order handling and responses

API-based auto-responder greetings can respond to customers who submit order details. Automated order processing can make an order in the backend. With API-based order tracking, customers can request order information by sending a WhatsApp message.

The extension integrates with the Twilio WhatsApp API for order-status responses and predefined automated responses. Administrators can also send a status response from the order details area with the Share Order Status button, without the Twilio API. Custom templates are available for both automatic and manual status messages.

Analytics, translation, and compatibility

Button-click analytics are available in beta. Geocoded clicks can be captured, and WOOW Analytics can display a customer’s country. Country-based display controls and enhanced analytics with current and past country entries are included. Loco Translate and similar utilities can translate front-end and back-end elements. English and Spanish translations are listed.

Listed compatibility includes WooCommerce, WooCommerce Advanced Product Fields, WooCommerce Product Addons, Product Addons for WooCommerce, WooODT Extended, Dokan Lite, Dokan Pro, MultivendorX, Smart Currency Detector, SCD for Dokan, Contact Form 7, and Forminator.

Setup

Install the extension on a WordPress site using WooCommerce. Configure button locations, the message template, included information, and display rules. Add a shortcode where a custom product page needs the button. If using automated responses, order processing, or tracking, configure the relevant Twilio WhatsApp API connection.