Plan how feedback is collected and shown

Strong Testimonials - Paid version adds tools for gathering customer feedback on a WordPress site and presenting it through Views. Create multiple collection forms for various products or testimonial types, with no stated limit on the number of forms. A View can collect submissions or display testimonials as a grid, slideshow, or another configured layout. Add a View to a page or sidebar with its shortcode or widget.

Match each form to its subject

Add or remove form fields, change their order, and edit their labels and placeholders. Custom fields let you collect details such as a car’s manufacturer, model, and horsepower; choose whether to display those details alongside each testimonial. Captcha protection is available for collection forms. You can also configure custom notification emails for multiple administrators.

Customers can add video to testimonials. A dedicated third-party importer can import, manage, and display reviews from Google, Facebook, Booking, Airbnb, Yelp, Trustpilot, Capterra, and G2. The Properties option lets you replace the default word “testimonials” with a term such as “reviews” or “ratings.”

Configure a View for display

Use drag and drop to set the order of fields such as the name, image, URL, and testimonial text. Templates provide starting designs, with basic background and font color settings; some include light and dark versions. Other styling comes from the active theme. Fonts, margins, and borders require custom CSS, and templates can be copied into a theme for further customization.

Infinite scroll controls how many testimonials appear on the first page load, then loads more as users scroll. You can make separate Views for a form, a static grid, or a slideshow, and make as many Views as needed.

Set up collection and review workflows

Install the extension in WordPress, create a collection form, and adjust its fields and administrator notifications. Then create a View in form mode to collect feedback or display mode to publish it, and place the View with a shortcode or widget. Review submissions and approve suitable testimonials. The enhanced email options can send a thank-you message after approval. Testimonials stored in another plugin or theme are not read automatically and must be re-entered.

The paid version includes priority email support and support and updates for 12 months.