Create and place a WordPress FAQ library

Ultimate FAQ Premium Version extends a WordPress FAQ library with tools to organize answers and make them available across a site. Create FAQ entries, categories, tags, and pages, then place them with Gutenberg blocks, patterns, or shortcodes. The responsive accordion works with editors such as Elementor, and an activation walkthrough helps you create FAQs and add them to a page.

The plugin includes page-load FAQ search. Premium adds live AJAX search across the FAQ database without reloading the page, with options to highlight matches, autocomplete titles after a user types at least three characters, and display FAQs on page load in the same block.

Shape FAQ shows and organize answers

Choose additional layouts, animation options, and from 15 icon sets for toggle symbols. Adjust FAQ labels and styling, then arrange entries with drag-and-drop ordering. Custom fields can hold links, text areas, dates, or documents. Premium also includes SEO-friendly FAQ permalinks and social sharing options for individual FAQs.

Choose which details appear with each FAQ, including categories, tags, author, and date. FAQ and FAQPage structured data is added in LD+JSON format to describe the FAQ content. FAQ entries can work with WPML, Loco Translate, and Polylang, and a current .pot file is included for custom translations. Comments use WordPress’s built-in comment system and moderation options.

Connect FAQs with forms and products

WP Forms integration can load matching FAQs as someone types into a form. A submission form, available as a block or shortcode, lets visitors suggest FAQ ideas and optionally include an answer. Premium WooCommerce integration adds an FAQ tab to product pages. Assign FAQs manually in the product editor, or match an FAQ category name to a product or WooCommerce category.

Built-in statistics and view counts help display which questions receive the most attention. FAQ entries can be imported and exported through a spreadsheet, and all FAQs can be exported to PDF for a user manual or reference document.

Use AI assistance and local search analytics

Premium AI assistance can generate up to 20 FAQs at a time from multiple selected pages or posts. Review generated content before publishing. When an administrator confirms and starts AI Assist, selected public page or post text is sent to Etoile Web Design and relayed to OpenAI. Private, draft, future, pending, and password-protected content is rejected server-side.

When an administrator opts in to local analytics, the website stores bounded daily counts for normalized search text, searches with no results, FAQ opens, and helpfulness responses. The selected retention period can be 7, 30, 60, or 90 days. Raw IP addresses and user-agent strings are not retained, and an administrator can clear the analytics data. The add-on can use these counts to identify content gaps and suggest FAQs; administrators can select automatic generation or manually generate and review suggestions. An AI provider must be configured in WordPress Settings > Connectors for this feature.