Documentation for customers, teams, and vendors

weDocs Pro is a WordPress documentation and knowledge base solution for product guides, help centers, team wikis, FAQ pages, changelogs, and self-service support. Use it to publish customer-facing help, organize internal references, or provide vendor information for Dokan multivendor marketplaces. Drag-and-drop tools help arrange documents and knowledge bases, and Gutenberg offers the editing workflow.

AI writing and reader support

The free foundation includes an AI Doc Writer that can generate documentation from prompts, product details, or screenshots, including image analysis. Refine the resulting material before publishing. The Pro AI Chatbot, powered by ChatGPT, answers questions based on your documentation and can suggest relevant articles. Its widget can be styled, repositioned, and customized.

Structure a library and help readers navigate

• A seven-layer hierarchy works with extensive product or service documentation.
• Long pages can include an automatically generated table of contents.
• The docs duplicator clones entire documents or structures with one click.
• Pre-built layouts and styles let you tailor pages without coding.
• Readers can share documentation across popular social platforms.

Sidebar navigation and AJAX-powered search help readers find content. Feedback and voting can display whether documents answer their questions. The dashboard summarizes document views, helpful rate, popular and most helpful documents, and recently updated content.

Public help and private access

Privacy options restrict documentation visibility to selected visitors or roles. Role-based permissions control who can access and edit specific documents, supporting both public help centers and private team knowledge bases. A floating contact form gives visitors a way to send support messages.

For Dokan marketplaces, mark documents as vendor documentation to show them in the Dokan vendor dashboard, separate from the customer-facing help center. Vendor materials can cover onboarding, shop information, policies, shipping details, and payouts.

Publish a changelog

Create a public release timeline with multiple channels, custom categories, banner styling, and RSS support.

Install and configure in WordPress

Install weDocs Pro in WordPress and start creating documentation with Gutenberg. Organize documents and knowledge bases in the dashboard, then configure the assistant widget, privacy settings, permissions, layouts, changelog, and analytics for each project.