Helpie FAQ Pro manages questions and answers alongside other content visitors can expand when needed. Create entries individually or in FAQ Groups, assign categories and tags, and drag entries into order. Reuse them across pages, posts, product pages, knowledge base content, and supported course or lesson pages.

Choose a display and help visitors find answers

Show entries in responsive Toggle or Accordion layouts, or use a simple list. Sort and filter FAQs, set a display limit, and display popular or recently added or updated entries. Enable or disable inline search for each display. Pro options include pagination, tag-based search, ordering by user engagement, and FAQ Insights about frequently read entries and searched terms. For long answers, show an excerpt with a Read More link.

If an individual FAQ link returns a 404

Direct FAQ URLs require Single FAQ Page to be enabled under Settings > Single FAQ Page. When that setting is off, direct FAQ links return a 404 by styling. Read More links to a full answer also require single FAQ pages to be enabled.

Publish with WordPress editors and integrations

Add FAQs with the [helpie_faq] shortcode, the Gutenberg FAQ block, Elementor widgets, or a theme widget. The shortcode builder and Gutenberg block provide display settings in the editor. Elementor's Dynamic Add widget lets you make and edit accordion content in the live editor; the Helpie FAQ widget embeds pre-made FAQs.

WooCommerce integration includes an FAQ or Questions and Answers tab to product pages. Manage FAQs for individual products, all products, or selected product categories. Helpie Knowledge Base categories can supply FAQs for knowledge base shows. Through Groups, add FAQs to courses and lessons in LearnDash, Tutor LMS, and LearnPress. FAQ content can also be used for expandable information that is not strictly a question and answer.

Style and manage FAQ content

Pro styling controls cover FAQ titles, category titles, toggle icons, headers, bodies, and search bars. Adjust fonts, font colors, sizes, alignment, backgrounds, content padding, and toggle icon colors. Groups support bulk FAQ creation and drag-and-drop ordering.

Users can submit questions and answers for direct publication or administrator approval. Supported displays can include FAQ Schema and heading tags, and FAQs can have a URL attribute.

Get started

1. Install and activate Helpie FAQ Pro in WordPress.
2. Create FAQ entries individually or add them in Groups.
3. Assign categories or tags and arrange the order.
4. Choose display settings, then publish with a shortcode, Gutenberg block, Elementor widget, theme widget, WooCommerce tab, or supported knowledge base or LMS integration.