SiteLeads Premium and SiteLeads Pro are paid editions of a WordPress contact widget for small businesses. Visitors can choose a communication channel or use an optional AI chatbot to get answers, qualify their interest, and share contact details. The contact widget works without an account; using the chatbot and lead dashboard requires a SiteLeads account.

Contact channels and widget layouts

The widget can connect visitors through WhatsApp, phone, email, Messenger, Telegram, Instagram Direct Messages, SMS, TikTok, X/Twitter, WeChat, Snapchat, Discord, and Google Maps. Paid capabilities support unlimited active widgets and multiple contacts per channel. Each contact can include an avatar, role, and availability schedule.

SiteLeads Pro adds greeting cards in narrow, vertical, horizontal, and circle formats. Pulse, shake, and glow effects draw attention to the widget. Mobile layouts can use a CTA bar or Channels bar, and custom channel icons adjust its appearance.

Chatbot training and lead collection

Paid capabilities support unlimited AI chatbots for individual pages, products, or services. Chatbots can use a full site crawl beyond the free plan's 30-page knowledge base, plus unlimited uploaded files such as PDFs, manuals, internal documents, and price lists. Strict FAQ Mode limits responses to approved training sources, and the paid edition has a larger knowledge-base character limit.

A chatbot can answer user questions, qualify interest, and collect names and email addresses. Captured leads are stored in the SiteLeads account and accessible from the WordPress dashboard, where customers can also review messages.

Targeting and analytics

Pro targeting can display widgets on selected URLs, categories, or post types. It also includes date and day-and-time scheduling, traffic source targeting for Google Ads, social, organic, or direct visits, and geographic targeting by country, state, or city. Smart triggers include exit intent and scroll percentage.

The Pro analytics dashboard tracks channel performance and AI chatbot conversions. Paid capabilities also include full brand customization and unlimited monthly leads and messages.

Installation and setup

1. Install SiteLeads on the WordPress website.
2. Choose the Premium or Pro edition for the paid capabilities required.
3. Configure widgets, channels, contacts, greetings, layouts, and show options.
4. If using AI chatbots, create them and provide website or uploaded training sources. A SiteLeads account is required.
5. Review leads and messages in the WordPress dashboard.

The chatbot is optional, so the contact widget can be configured around the channels a business uses. Widgets and chatbot sources can be organized by page, product, or service.